Leading the Way in Data Collection and Customer Service

Founded in 1969, CSX Customer Services (Pty) Ltd. is a distributor of Scantron products in multiple African countries. With a focus on high-precision data collection and exceptional customer service, CSX has made a name for itself in the industry.

High Precision Data Collection

CSX is the distributor of Scantron products for the South African region. Their precision data collection solutions have been instrumental for various clients, including Ministries of Education, Departments of Health, Examination Councils, and more.

CSX Bureau & Design Department

For clients with project-specific or low-volume data processing needs, CSX offers a Bureau Department where they can process their data using state-of-the-art equipment. Additionally, CSX has a dedicated team for designing, setting up, and printing client-specific data forms from their own security printing plant.

Educational Conferences and Exhibitions

CSX actively participates in educational conferences to showcase the Scantron range of products. Recently, they exhibited at the Association for Educational Assessment in Africa (AEAA) in Cape Town, South Africa. Their iNSIGHT 700c OMR & Imaging scanner received positive feedback from attendees, leading to potential business opportunities.

The iNSIGHT Product Range

The iNSIGHT 700c scanner is the most popular model in the region, known for its versatility and robust performance in collecting OMR data. Additionally, the iNSIGHT 4ES model caters to clients with lower scanning volume requirements, offering cost-effective solutions.

CSX’s Key Differentiator

CSX is known for its exceptional service capability, rapid response times, and locally stocked inventory across all branches in South Africa. With a proven track record and a national footprint, they stand out among competitors in the industry.

CSX’s Business History and Achievements

Founded in 1969 as a service-oriented business, CSX has evolved over the years to become a leading distributor of Scantron products. Their biggest wins include successful implementations of e-marking solutions in various countries and producing Botswana’s Independent Electoral Commission’s voter’s role solely on Scantron equipment.

Embracing Challenges and Growth

During the challenging times of the COVID-19 pandemic, CSX took the risk to continue operating and supporting their dedicated staff. This decision paid off, and the business flourished, showcasing their resilience and commitment to success.

Giving Back to Communities

A fun and heartwarming tidbit about CSX is their initiative to donate fully functional modular libraries to underprivileged communities every few years. They strongly believe in providing equal educational opportunities to every child, making a positive impact beyond their business operations.

CSX Customer Services (Pty) Ltd. is known for being a trustworthy and forward-thinking distributor of Scantron products in Africa. They prioritize accurate data collection, top-notch customer service, and giving back to the community. Thanks to their commitment to excellence, they’ve become a respected player in the industry!