Scantron Survey Services

We help organizations better understand stakeholders' perceptions. Our dedicated project management team works closely with you to achieve your survey and data management objectives. Survey Services are yet another way we help you get the insight needed to make more informed decisions.
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Overview
Full-Service Provider
AllianceLink™

Assessment is more than testing knowledge—it also involves assessing perceptions through surveys, evaluations, and other feedback mechanisms. In today’s challenging economy, you need a sustainable competitive advantage. To gain that advantage, you need the answers to questions such as:

  • What is our customers’ overall satisfaction?
  • What is causing our customer attrition?
  • What are our customers’ next most likely purchases?
  • When our customers are in the market for new products/services, will they come to us first?
  • Will our customers recommend us to friends/family?
  • Do our employees have the training, tools and resources they need to provide superior service that drives customer loyalty?

But how do you gather these critical insights from your customers, employees, and other stakeholders? Scantron Survey Services can help.

Complete, Robust, Proven Process

Survey Development Process

Why Scantron Survey Services?

Experience and Expertise

  • Independent research firm with 40 years of experience and expertise
  • Expertise in the financial industry, healthcare, automotive, federal government, education
  • Scantron carefully listens to your needs and guides your research and data collection

Flexible Delivery Model (scale up or down)

  • Scantron provides solutions to meet the requirements of your research goals
  • Scantron is a partner—we can complete the entire project or supplement your team

Full-Service Solution Provider

  • In-house multi-methodologies, data collection, reporting, research analysts on staff, and tenured project managers
  • Proprietary suites of surveys designed especially for the financial industry to get you surveying faster: AllianceLink™ Financial
  • Scantron provides guidance for all phases of the project from initial design to results-driven action plans

Quality

  • ISO 9001:2008 Certification